Ordering Information

If you have questions regarding any of our products and services, please feel free to contact us.  Our trained and knowledgeable staff is available by phone Monday through Friday 10 am to 7 pm EST at 1-360-260-1152. Please feel free to communicate via email 24 hours a day, 7 days a week, at info@idoweddingfavors.com.

Placing an Order
Please use our secure on-line shopping environment. If you would like to place an order by phone, please call us at 1-360-260-1152.

In a Hurry?
If you need your order processed faster than the posted processing time on our website, we have rush service available. Our rush order fee is $30.00 when applicable. Expedited shipping charges will also apply. To place a rush order, please call us during normal business hours at
1-360-260-1152 or send us an email. We will do our best to meet your deadline within reason.

Shipping
Most orders leave our warehouse within 2-3 business days (not including weekends) from date of order. Please estimate about 7-10 days for delivery time from the date the order is released to UPS. Please note personalized  items may require more processing time.  

Guarantee/Returns
Return will be accepted within 7 days of receiving your shipment if the item  has been unused and in the original packaging. Personalized items may not be returned unless they are incorrect. Also, due to FDA regulations food items can not be returned. If a return is needed, please contact us immediately so that we may process your return promptly. You may email your request to info@idoweddingfavors.com or call us at 1-360-260-1152.