Ordering
Information
If you have questions regarding
any of our products and services, please feel free to contact us.
Our trained and knowledgeable staff is available by phone Monday through Friday
10 am to 7 pm EST at 1-360-260-1152. Please feel free to
communicate via email 24 hours a day, 7 days a
week, at info@idoweddingfavors.com.
Placing an Order
Please use our secure on-line shopping environment. If you would like to
place an order by phone, please call us at 1-360-260-1152.
In a Hurry?
If you need your order processed faster than the posted processing
time on our website, we have rush service available. Our
rush order fee is $30.00 when applicable. Expedited shipping charges will
also apply. To place a rush order,
please call us during normal business hours at 1-360-260-1152 or send us an email. We will do our best to
meet your deadline within reason.
Shipping
Most orders leave our warehouse within 2-3 business days (not including
weekends) from date of order. Please estimate about 7-10 days for delivery
time from the date the order is released to UPS.
Please note personalized items
may require more processing time.
Guarantee/Returns
Return will be accepted within 7 days of receiving your shipment if
the item has been unused and in the original packaging.
Personalized items may not be returned unless they are incorrect.
Also, due to FDA regulations food items can not be returned. If a return
is needed, please contact us immediately so that we may
process your return promptly. You may email your request to info@idoweddingfavors.com or
call us at 1-360-260-1152.
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